Rodan Analytics Limited t/a Rodan ("Rodan," "we," "us," or "our"), is committed to safeguarding your privacy. This Data Protection Policy outlines how we collect, process, and protect your personal data throughout all stages of our engagements. This policy is in line with the General Data Protection Regulation (GDPR) and other relevant UK laws.
Scope
This policy applies to all data that Rodan collects and processes during engagements with clients, prospective clients, and visitors to our website.
Data Collection
What Data We Collect
During engagements, we may collect the following types of personal data:
Contact information, such as name, email address, and telephone number.
Business information pertinent to the project or engagement.
Technical data, such as IP addresses.
How We Collect Data
Direct interactions: Information you provide by filling in forms or during meetings, calls, and emails.
Automated technologies: Information collected through cookies, analytics, and other tracking technologies.
Data Processing
During Engagements
We process data only when necessary to fulfil our contractual obligations, comply with legal requirements, or pursue our legitimate business interests. Data is processed for purposes including but not limited to:
Project management
Invoicing and accounting
Communication
Legal compliance
Data Storage & Security
Where We Store Your Data
All data collected is stored on secure cloud servers provided by Amazon Web Services (AWS), which adhere to the highest industry standards for data security.
How We Protect Your Data
Encryption: All data is encrypted both in transit and at rest.
Access Control: Strict access control protocols are in place.
Regular Audits: Frequent security audits are conducted to ensure data integrity.
Data Retention and Purging
Duration of Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Our retention period reflects our need to respond to queries, resolve problems, and comply with legal requirements under applicable laws.
Purging of Data
Upon the expiry of our data retention period, personal data will be securely deleted or anonymised. Our purging process involves:
Regularly reviewing the data we hold.
Identifying data that has met its retention deadline.
Securely deleting or anonymising this data in accordance with industry best practices and legal requirements.
Criteria for Purging Data Data is purged based on the following criteria:
The completion of the engagement or project for which the data was collected.
The expiry of legal or regulatory requirements necessitating data retention.
Upon a user's request for data deletion, subject to any overriding legal or contractual obligations.
Ensuring Data Integrity and Security in Purging In purging data, we ensure:
The secure and irreversible deletion of data.
The maintenance of data integrity and confidentiality during the purging process.
Review and Update of Purge Procedures
Our data purging procedures are reviewed regularly to ensure compliance with current laws and industry standards. Any changes to our purging practices will be reflected in this policy.
Your Rights
Under the GDPR and UK law, you have several rights, including:
Right to access your data.
Right to rectification.
Right to erasure.
Right to object to processing.
To exercise any of these rights, contact us by e-mail at compliance@rodan.io or by mail using the details provided below:
Rodan Analytics Limited, 27 Old Gloucester Street, London, ENG, WC1N 3AX, United Kingdom.
Changes to this Policy
We reserve the right to update this policy at our discretion. Updates will be posted on our website and, where applicable, notified to you directly.
Contact Information
For further information or to exercise your rights, contact compliance@rodan.io
By entrusting Rodan with your personal data, you are agreeing to the practices described in this policy. Thank you for your trust and engagement.
